Need help? You’ve come to the right place.
How to Add a Test Taker (e.g. client, patient, student)
Step 1: Confirm that you have assessments available to assign to test takers.
If you do not have any assessments to assign, click on the blue "Purchase Assessments" button to purchase an assessment. (Here are instructions on how to purchase assessments.)
Step 2: Click on the green "Add Client" button.
Step 3: Add the test taker's (e.g. client, patient, student) contact information.
Note: Other than emailing the results report to a test taker, we will NEVER contact a test taker. We will never promote any service or product to them. And we will never sell or give their name to a 3rd party. Never.
If you are 100% sure that you do not want to email the results report to the test taker now or in the future, you can put add your email address to test taker contact information (instead of their email address)
Step 4: Choose who will receive the results report after the assessment is completed
Your options are:
Client - The results report will be emailed to YOU only. The results report will NOT be emailed to you.
Me: The results report will be emailed to only YOU. The results report will NOT be emailed to the test taker.
Client & Me: The results report will be emailed to YOU and the TEST TAKER.
Step 5: Click on the green "Add a Client Button"
You'll receive a message that the test taker was successfully added, and the test taker's contact information will be added to your page.
How to Send a Link to Complete the Assessment to a Test Taker
Step 1: Copy the unique assessment link
Each test taker is assigned a unique assessment link can only be used one time. When the test taker clicks on the link, they will be taken to the assessment webpage.
To obtain the test taker's link, click on the grey box that says "Copy Link".
When you click on the grey box, you see a confirmation the link has been copied.
Step 2: Paste the link into the email that you will send to the test taker.
To paste the link, open the email that you will send to the client, choose where you want to add the link, and then simultaneously press the Ctrl + V keys. You'll immediately see the link in the document. (See sample email below.)
If you 'mess it up' somehow, no worries all. Simply go back to Step 1 to re-copy the link and then paste it again using Step 2.
How to Purchase an Assessment
Step 1: Click on the blue "Purchase Assessments" button
Step 2. Choose how many career assessments you want to purchase
On the left side of the checkout page, choose the number of assessments you want to purchase. (NOTE: Assessments have no expiration date.)
Step 3: Enter your purchase information and click the blue Pay button
We use Stripe, an international leader in online payment processing so your payment information is private and secure. You'll receive an email confirming your purchase with your receipt.
Step 4: View the number of assessments now available to you
Frequently Asked Questions
1. How can I tell if the test taker has completed the assessment?
There are two ways to know.
1). We'll immediately send an email to you informing you
2). You can log in at www.focusclarifier.com/login and check to see the status
Question 2: How can I change who receives the results report before the assessment is completed?
First, confirm the assessment has not been completed (highlighted in blue). If it hasn't been completed, click on the drop-down box under "Report Recipient" (highlighted in red) and choose who you like to receive the results report. Your options are:
Client - The results report will be emailed to YOU only. The results report will NOT be emailed to you.
Me: The results report will be emailed to only YOU. The results report will NOT be emailed to the test taker.
Client & Me: The results report will be emailed to YOU and the TEST TAKER.
When the test taker completes the assessment, the results will be sent to the recipients you've chosen.
Question 3: How can I change who receives the results report after the assessment is completed?
The first step is the click the drop-down box under "Report Recipient" and choose who you would like to send the report to now: the test taker, you, or both of you.
After you've designated the recipient as above, click on the grey "Generate Report Again" button. Our system will regenerate the report and email it to the recipients you have selected
You'll see this success message when the process is completed. (Please allow approximately 5 minutes for the report to be emailed to the recipients.)
Question 4: Can I see the emails you send to test takers?
If you choose the option for the test taker not to receive the results report from us, we never send any email(s) to the test taker.
If you choose the option for us to send the results report to the test taker, this is the only email we will send (we have hidden the provider's name):
Question 5. Do you ever promote, sell, and/or market to test-takers?
Never. Additionally, we will never sell or provide a test-taker's name or contact information to any other party. Also, we will never sell or provide your name or contact information to any other party. Our sole source of income is the sale of career assessments to coaches, therapists, school counselors, etc.